Cancellation Policy

Confirmed bookings may be altered, cancelled or cut short if intimation in writing reaches the company as per the following terms: 

  • 30 days prior to check-in date 100% refund (Online transaction fee applicable). 
  • Between 30 – 15 days prior to check-in date cancellation charges of 25% of the whole booking amount will be applicable and balance 75% will be provided as credit note. NO REFUND 
  • Between 15 – 07 days prior to check-in date cancellation charges of 50% of the whole booking amount will be applicable and balance 50% will be provided as credit note. NO REFUND. 
  • Less than 07 days no refund and no credit and no postponements.
  • Check in time is limited to only until 7 pm post which booking will be cancelled termed as a no show 

Please Note: Credit Vouchers will be issued only on receipt of the full booking value. 

All the credit notes will have an expiry date post which no extensions and no refunds will be provided.

 Credit Voucher Utilization:  Credit notes will be valid only on direct bookings. Please note the credit voucher is for the sum paid and not for the booking, any difference in the tariff needs to be paid accordingly during the reservation.